This applies whether the product has shipped or not. If we commit to the product with one of our suppliers and you cancel, there is a 25% restocking fee. You can cancel a part that is part of our regular inventory with no penalty as long as it hasn't shipped. When we commit to the product with our supplier it is usually impossible to stop the order. Items that are not part of our regular inventory are sometimes ordered minutes after we receive your confirmation. Orders are processed rapidly to provide customers with the fastest service possible. Please be sure you want to purchase a product before you place your order. This is including but not limited to all lights. No returns on electrical components of any kind. Under no circumstances are special order items returnable. In cases where the consumer orders the wrong part, it is the responsibility of the consumer to ship the part back and to pay shipping for the correct part. In cases where the manufacturer sends the wrong part, we will cover freight charges to send the part back and ship the correct part to you at no charge. Otherwise it will be refused and shipped back to the consumer at their expense. All products returned must arrive in perfect condition and sellable to be eligible for refund or exchange. Shipping charges will also be deducted for orders that shipped free. 15 days is calculated from the day the product shipped to you till the day it is received back. No exceptions! Installing these products often leaves marks from the fasteners and are not resaleable.Īll returns of undamaged goods will incur a 40% restocking fee if shipped back within 15 days. Any chrome plated products that have been installed are not returnable. Please inspect all chrome plated products very carefully before installing on your bike. If a product is shrink wrapped and it has been opened it is not returnable. No returns or exchanges will be accepted unless they are unused and in their original packaging. Shipping the item back to the manufacturer is the responsibility of the customer and must be sent freight prepaid to the address given. Please call 800 573-0802 within 3 days of receiving your order and explain why you want to return the item and an RMA will be assigned to you. Most times all dealers will be in the same position since backorders are on a national scale.Īll returns must be accompanied with an RMA number and the original invoice. If while your order is in backordered status you find it in stock from another dealer, you can cancel your order without penalty, as long as the item is not in transit. There is a US Customs Brokerage charge of $35.00 for United States orders exceeding $200.00
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